Terms of service
TERMS OF SERVICE
Welcome to Fragrance212. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or making a purchase.
These Terms apply to all users of the site including visitors, customers, merchants, and contributors of content.
- GENERAL INFORMATION
This website is operated by Fragrance212. Throughout the site, the terms “we”, “us”, and “our” refer to Fragrance212.
Fragrance212 offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, policies, and notices stated here.
By visiting our site and purchasing from us, you engage in our Service and agree to be bound by these Terms of Service.
- PRODUCTS AND SERVICES
Fragrance212 specializes in fragrance and perfume-related products available for customers within the United States.
We strive to display product descriptions, images, and pricing as accurately as possible. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
- PRICING AND PAYMENTS
All prices displayed on our website are listed in U.S. Dollars (USD).
Payments are securely processed through Shopify Payments and other authorized third-party payment providers. We do not store your credit card or payment information.
We reserve the right to refuse or cancel any order if fraudulent or unauthorized activity is suspected.
- ORDER ACCEPTANCE
After placing an order, you will receive an order confirmation email. This email confirms that we have received your order but does not guarantee acceptance.
We reserve the right to cancel or limit quantities of any order at our sole discretion.
- CUSTOM FRAGRANCE ORDERS (DaGoldX)
Fragrance212 may offer custom fragrance services through our DaGoldX brand.
Custom fragrances are personalized products created specifically for individual customers based on their preferences.
Because these products are custom-made:
• Custom fragrance orders cannot be canceled once production begins
• Custom fragrance orders are non-returnable and non-refundable
• Customers may test fragrance samples before final production
- SHIPPING AND DELIVERY
Shipping times and delivery estimates are outlined in our Shipping Policy.
While we work to ensure timely delivery, shipping times may vary due to carrier delays, weather conditions, or other circumstances beyond our control.
Fragrance212 is not responsible for delays caused by shipping carriers.
- RETURNS AND REFUNDS
Our return and refund procedures are outlined in our Return and Refund Policy.
By making a purchase from our store, you agree to the terms described in that policy.
Custom fragrances created under the DaGoldX brand are not eligible for returns or refunds.
- INTELLECTUAL PROPERTY
All content available on this website including logos, text, graphics, product images, and branding is the property of Fragrance212 and protected by intellectual property laws.
Unauthorized reproduction, distribution, or use of any content without written permission is strictly prohibited.
- PROHIBITED USES
You agree not to use our website:
• For unlawful purposes
• To violate any federal, state, or local laws
• To transmit viruses or harmful code
• To attempt unauthorized access to our systems
Violation of these terms may result in termination of access to our services.
- LIMITATION OF LIABILITY
Fragrance212 shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
All products are used at the customer’s discretion.
- PRIVACY
Your use of this website is also governed by our Privacy Policy. We are committed to protecting your personal information and maintaining a secure shopping experience.
- CHANGES TO TERMS
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date.
- CONTACT INFORMATION
If you have any questions regarding these Terms of Service, you may contact us at:
Fragrance212
Email: info@fragrance212.com
Location: New York, United States